Based in the UK, we offer hospitals, care homes and day care centres a range of products with expert advice, competitive pricing, and speedy delivery. We have experience of supplying to the NHS and Local Authorities and welcome any new customers wishing to purchase any of our products through our purchase order system.

Placing your order

Please ensure that all orders are sent on an official letterhead with the following information:

• Your billing address and contact name
• Your delivery address and contact name
• Name and SKU IDs of the product(s) you wish to order
• The quantity that you require
• Contact telephone number
• Email address
• Unforgettable’s registered address (see below)

There are three ways to place your order. Simply send the order to us using any of following methods:

Email: happytohelp@unforgettable.org
Fax: 0208 050 1329
Post: Please note the two addresses below. The Purchase Order itself should include our registered address and then posted to our trading address:

Registered address:
Unforgettable Trading Ltd
38 Seymour Street
London
W1H 7BP

Trading address:
Unforgettable Trading Ltd– Courtesy of Runway East Shoreditch
58-64 City Road
London
EC1Y 2AL

Payment terms

• Payment must be made within 30 days of placing the order.
• Maximum order value for Purchase Orders is £500.
• For any orders above this amount, we will need to receive payment first. See below on how to request a pro-forma invoice.

Contact us

If you have any questions or would like to get a quote please do not hesitate to contact us on 0203 322 9070 or happytohelp@unforgettable.org
Please click here to order a free catalogue.

Specialist dementia products for the thousands of Care Homes, NHS institutions and Carers that we work with.

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