Lasting Power of Attorney

Why choose the Unforgettable LPA service?

  • 1. Free online service with great value support packages

    No need to use expensive lawyers, our online service is free and for reassurance you can upgrade with our checking and drafting packages from as little as £89.

    • Our service is only valid in England and Wales

  • 2. Fast, easy and secure

    Simply answer our online questionnaires to automatically complete your forms. Choose either the Financial Affairs LPA, Health and Welfare LPA or both.

  • 3. Peace of mind checking service from only £89

    Don’t be one of 10% of registrations rejected by the Office of the Public Guardian every day. We can double check your forms.

    • Discounts on our packages when you do both the Financial Affairs and Health and Welfare LPA’s.

    • Free Letter of Wishes available with all packages, offering extra clarity on what you’d like carried out on your behalf in later life.

    • Free document storage once everything is complete.

  • 4. Complete your LPAs over the phone from only £180

    If you prefer not to do everything yourself, our experts can do it all for you over the phone.

  • 5. Get extra protection with Mental Capacity Certification

    If you are concerned that mental capacity is in question our experts can visit you at home to provide, if appropriate, official mental capacity certification.

  • 6. Our services are dementia friendly with specific consideration for challenges relating to dementia and memory loss.

    • One-in-three of the over 65s will be diagnosed with dementia

    • Dementia is one of the most common reasons to use an LPA.

  • 7. Remember you don’t need to be diagnosed to use our service, it is open to anyone who wants to plan.
  • 8. Designed by Unforgettable and delivered by experts, Brook Worthy Law and Net Lawman.

    We have come together as experts in our respective field to create something new that cuts through the jargon and provides help when people most need it.



Give us a call on 0203 322 9070.

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James' Quote

“We’ve worked hard to design a new LPA service that’s as cheap, simple and hassle free as possible, delivered by our expert partners, because we know that’s what you want.”

James Ashwell, Founder Unforgettable

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“This is a good service indeed! Really impressed with the Unforgettable assistance. No hesitation in recommending you to others.”

John, Dorset

Our Expert Partners

Have more questions or need more help? Just give us a call on 0203 322 9070.

Packages Explained

Simply follow our flow chart below to find out which service is right for you.

Choose a Lasting Power of Attorney package

We have a range of services starting from a free questionnaire that will enable you to create an LPA on your own, great value professional checking services which take the worry out of your submission, and comprehensive consultations including our unique Mental Capacity Certification service to offer true peace of mind.

With thousands of incorrect LPA submissions being rejected by the Office of the Public Guardian everyday and with the average cost of £357** for similar services, our packages represent amazing value for money, so why not start today!

Package Bronze
What's included Fast and simple way to create your LPA online for free
How to complete your forms Guided online questionnaire which completes LPA forms for you
Guides Provided
Letters of Wishes
Forms checked and validated by a legal professional
Forms registered for you by a legal professional
Document Storage
Forms completed for you by a legal professional Storage
Mental Capacity Certification
Cost*
Health and Welfare LPA FREE
Financial Affairs LPA FREE
Both LPAs*** FREE
GET STARTED
Package Silver
What's included Get peace of mind that you have completed your online forms correctly
How to complete your forms Guided online questionnaire which completes LPA forms for you
Guides Provided
Letter of Wishes
Forms checked and validated by a legal professional
Forms registered for you by a legal professional
Document Storage
Forms completed for you by a legal professional
Mental Capacity Certification
Cost*
Health and Welfare LPA £89 incl. VAT
Financial Affairs LPA £89 incl. VAT
Both LPAs*** £149 incl. VAT (30% DISCOUNT)
GET STARTED
Package Gold
What's included Let us do all the work for you – professional service that is simple, fast and affordable
How to complete your forms Phone or online consultation for a legal professional to complete your forms for you
Guides Provided
Letter of Wishes
Forms checked and validated by a legal professional
Forms registered for you by a legal professional
Document Storage
Forms completed for you by a legal professional
Mental Capacity Certification
Cost*
Health and Welfare LPA £180 incl. VAT
Financial Affairs LPA £180 incl. VAT
Both LPAs*** £299 incl. VAT (30% DISCOUNT)
GET STARTED
Package Platinum
What's included Specialist home service for those worried about mental capacity
How to complete your forms Appointment in your home with a legal professional to complete your forms for you
Guides Provided
Letter of Wishes
Forms checked and validated by a legal professional
Forms registered for you by a legal professional
Document Storage
Forms completed for you by a legal professional
Mental Capacity Certification
Cost*
Health and Welfare LPA £599 incl. VAT
Financial Affairs LPA £599 incl. VAT
Both LPAs*** £999 incl. VAT (30% DISCOUNT)
GET STARTED

*Cost does not include registration fee. The Office of Public Guardian will charge a fee of £110 to register each LPA.
**Based on a recent survey of 1,000 people across the UK in September 2016
***30% Discount is applied to your second LPA

Have more questions or need more help? Just give us a call on 0203 322 9070.

What is a Lasting Power of Attorney?

Put simply a Lasting Power of Attorney is a legal document which appoints one or more than one person you trust, to make important decisions about your financial affairs and health care when you can’t make those decisions yourself.

There are two types of LPA, covering financial affairs and how you would like to be cared for. You can do either LPA however, we advise you do both to cover all the bases.

It can be a daunting prospect having to arrange a LPA so we’ve done the hard work for you by creating a helpful guide that should give you everything you need to know. It cuts through the legal jargon with helpful information and advice on:

  • Why you should get a Lasting Power of Attorney
  • How to fill out and register your forms
  • How to pick your attorneys
  • How to use a Lasting Power of Attorney
  • What is mental capacity

and much more... everything you need to know in one place

What are the two types of LPA?

In England and Wales there are two types of LPA. One covering your financial affairs and the other covering health and welfare We also offer a free Letter of Wishes which goes into more detail on what you’d like carried out. Below is a description of what each LPA covers;



LPA for Property & Financial Affairs

This LPA allows you to appoint someone to manage bank accounts, pay bills, collect benefits/pensions and anything to do with property.

VIEW PACKAGES

LPA for Health & Welfare

This LPA allows you to appoint someone to make decisions on your medical care, welfare, using care homes and your daily routine.

VIEW PACKAGES

Useful Information

A letter is wishes is not a legally binding document. It sits in addition to your Lasting Power of Attorney forms and acts as guidance for those caring for you. It covers all the decisions someone may need to make when caring for you, such aswhere you would like to live, what sort of care you’d like to receive and how you would like your money managed. We have also included dementia specific questions around the use of trackers and anti-psychotic drugs to give additional peace of mind for your attorney that they are caring for you how you would want them too.
The person making a Lasting Power of Attorney (LPA) must have mental capacity when they are signing or the documents will not be valid.

Every LPA requires that someone sign the document to certify that you have mental capacity at the time of making the LPA. This is to ensure the person putting a LPA in place fully understands the nature and effect of the LPA but also so they can’t apply for one without your permission.

There are restrictions as to who can provide this certificate. This needs to either be provided by someone who has known you for well for over two years or by a professional.

Our experts can provide you with a professional certification, should they judge you to have mental capacity. This specialist service is for people worried if mental capacity could be questioned and need certification by a professional to ensure their forms are valid.
It’s an unfortunate truth that any of us could lose our mental capacity at any time due to accident or illness. With one in three of the over 65’s being diagnosed with dementia at some point we wanted to help as this area is often overlooked and misunderstood.

Without a Lasting Power of Attorney in place your family members will not be able to manage your financial or welfare needs, so is it's critical to put one in place. Some would say it’s as critical as having a will.
There are lots of myths surrounding LPAs some of which we’ve addressed below. The main thing is that getting things sorted now will ensure your family don’t have to apply to the Court of Protection to arrange your financial affairs and care needs.

"My next of kin will do it"
Sadly, not true. Legally, you need an LPA to make decisions on behalf of someone else and if there isn’t one you’ll need to apply to the Court of Protection for a Deputyship which can be a long and expensive process.

"I don't need to do it yet"
Planning ahead for the unexpected or getting started early is always good. With our free tool you can start today and it should only take 30 minutes for your own peace of mind.

"It's too late, as the diagnosis has been made"
It should still be possible; you just need a mental capacity certificate to go with the application and we can arrange that.

"It's too complicated"
We've made it simple with our easy-to-use online questionnaire along with guides and help to support you.

"It's expensive"
It can be but our basic LPA service is free. We then offer a range of professional checking services to ensure everything is correct.
Our services have been designed in collaboration with expert legal partners to help you through the process, offering you a simple and free questionnaire that completes your forms. Currently our service only covers England and Wales as there is a different process in Scotland and Northern Ireland.

Together we also provide a range of checking and drafting services to offer you peace of mind before registering with the Office of the Public Guardian. We’ve even introduced a dementia specific letter of wishes which helps address some important questions that aren’t covered by the standard form.
At Unforgettable we believe that everyone should have a LPA in place. We asked our community what they needed and we have partnered with experts to deliver best in market services that make it as easy as possible to create a LPA.

We are the only people to offer such a complete range of services. Choose to do it completely by yourself, have it checked by our experts or let us do it all for you, it’s really up to you. We’re confident you’ll find a solution to meet your needs and your budget.

Our guided forms are free to use. We are the only people that offer this service for free. If you then need more support, we can provide checking and drafting services delivered by legal experts. They are fast, helpful and the most affordable in the market.

Being dementia specialists we have also designed bespoke services for those with, or worried about dementia: all our packages include a free letter of wishes which includes dementia specific questions, as well as a specialist service for those worried about mental capacity.

If our packages don’t meet your needs, call us and we’ll see if we can put a bespoke one together for you.
Knowing if someone has lost their mental capacity isn’t always easy, as many people with dementia can have ‘good’ and ‘bad’ days and their mental capacity can fluctuate. The law states that someone has lost their mental capacity if they are unable to:

  • 1. If you would like to complete the forms by yourself, simply click the ‘Start Now’ button to be taken to our partner site where you can register and then complete the questionnaire.

  • 2. Once you’ve completed your forms you can then choose to use our checking service to ensure it is correctly filled in or send the completed forms to the Office of the Public Guardian for registration.

  • 3. If you’d like more assistance in the process or need a mental capacity certificate you can select one of our other services listed above and one of our experts will contact, you within 3 working days to arrange an appointment and take you through the process.

If you have any other questions on the process or our services, please feel free to contact us on 0203 322 9070 Monday to Friday between 9:30am to 6:00pm and we’ll answer all your questions.

Frequently Asked Questions

If you choose the bronze or silver package, you will be redirected to another site. You will need to create an account to access this site, even if you are already an Unforgettable customer. Our online tool makes it simple. You will be taken through a guided process, with lots of help along the way. Our software will then complete the official Lasting Power of attorney documents for you.

Once you have completed your forms you can purchase you silver service for just £89 for reassurance you complete your forms correctly. A legal professional check and validate you forms within 5 working days. They will also give you instructions to sign and register your LPA for you should you wish.

If you chose the gold or platinum service then it is a very simple process. Purchase the package that most suits your needs. Contact us if you need help with this. We will then contact you within 3 working days to set up an appointment. They will deliver a consultation, draft your LPA for you and manage the registration process.
The Unforgettable LPA service has been designed to overcomes the challenges of creating a LPA by making it easy and affordable.

Our service is truly unique in that it is the only serviced designed specifically for dementia. We have created a statement of wishes. This is not a legally binding document, but it is there to advice people how you would like decisions to be made, covering more questions than the LPA can; such as where you would like to live, and medical and financial decisions.

We also offer premium packages including telephone and online consultations and home visits. We can also offer a mental capacity certification service.

If none of these package suite your needs get in contact we will see if we can design a bespoke one for you.
This service is valid for creating and registering a LPA in England and Wales only.
Yes, so long as when you set up and sign the forms for the LPA, you are judged to have full mental capacity and to understand what you are signing. However, in order for this to be the case, you will need to get things moving IMMEDIATELY after you are diagnosed. You can never be too certain how quickly someone’s mental abilities will decline.
Knowing if someone has lost their mental capacity isn’t always easy, as many people with dementia can have ‘good’ and ‘bad’ days and their mental capacity can fluctuate. The law states that someone has lost their mental capacity if they are unable to:

  • - Understand information given to them about a particular decision
  • - Retain that information long enough to be able to make the decision
  • - Weigh up the information available to make the decision
  • - Communicate their decision (through talking, sign language, writing)

However, the Mental Capacity Act also sets out a two-stage test which asks whether the person you’re caring for has an impairment of, or a disturbance in the functioning of, their mind or brain, whether as a result of a condition, illness, or external factors such as alcohol or drug use, and whether that impairment or disturbance means they are unable to make a specific decision when they need to? Individuals can lack capacity to make some decisions but have capacity to make others, so it is vital to consider whether the individual lacks capacity to make the specific decision.

If you are unsure, you can get a professional to assess whether they feel the person with dementia has lost their mental capacity. Unforgettable offers a service where they can send out someone to assess whether a loved one has lost their capacity and it is included in the Platinum package.
It’s not a legal requirement for everyone to make an LPA, but it’s definitely a good idea. If there is nobody with the legal authority to manage your affairs – for example accessing your bank account or selling your home – then the person who you would want to do this will need to apply to the Court of Protection. This is a legal body set up through the Mental Capacity Act which makes decisions for people who are lacking mental capacity. The Court will appoint deputies – one for property and financial affairs and one for personal welfare – who will then make decisions for them. This is a decidedly more complex, long-winded and expensive process. What’s more, it could mean a stranger (such as an accountant or lawyer), and not your loved one will have to make every decision for you.
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