Regular Deliveries

Standard

  • 4.95 per basket of 1 or more items
  • 3-5 working days (Mon-Fri excl. public holidays) to UK Mainland
  • 5-7 working days to Northern Ireland, Scottish Highlands & Channel Islands

Non- standard

  • Items that are too large, heavy or delicate for standard delivery
  • May result in longer delivery times or higher delivery costs
  • Check delivery information at the bottom of each product page

Returns

Standard

  • Return product within 14 days for a refund, replacement or exchange
  • Email Customer Services, or call 020 3322 9070, to confirm return address
  • Product must be returned in resale (new and unused) condition
  • If faulty or damaged, product must be returned in original condition
  • Post package to return address
  • Receive confirmation of receipt, plus refund, replacement or exchange

Non standard

  • If product is too delicate, or too large or heavy for delivery via Royal Mail (over 61 x 46 x 46cm or 5kg), call us on 020 3322 9070 to arrange collection
  • The following items are non-returnable; unless damaged, faulty or not as described:
  • Products that have been personalised for you
  • Made to order products
  • Perishable or wearable items such as incontinence pads
  • Check returns information at the bottom of each product page

International Orders

International delivery is available on many products

Email Customer Services or call 020 3322 9070 with order details to find out more.

Need Help?

If you need help choosing the right package for you our team would be happy to help. Call us on 0203 322 9070 or email us

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