Personalised Dementia Jigsaw Puzzle

Personalised Dementia Jigsaw Puzzle


£25.00 with VAT Relief £30.00 incl. VAT

This product qualifies for VAT relief. What is VAT relief?

  • Bring back happy memories and trigger conversation
  • Large, durable wooden pieces
  • Can be made into a 13, 24 or 35piece Jigsaw

Availability: In stock

Delivery and Returns

Return products within 30 days for a refund, replacement or exchange.

UK Delivery Time

Standard Delivery, 7 - 14 working days (Mon-Fri excl. public holidays)

International Delivery

This product is not available for international delivery.

Hassle Free Returns
Real Reviews

All product and service reviews on our site are from real customers, and verified by Feefo. Read our reviews.

Gold Trusted Service
Our Charity Commitments

As a certified BCorp, we use business as a force for good. 10% of all our profits go to the Unforgettable Foundation.

VAT Relief
Our Price Promise

If, 14 days after purchase, you find any of our products cheaper, we'll match the price. Find out more about our Price Promise.

NHS Purchase Orders
NHS Purchase Orders

NHS and local authorities purchase orders are welcome. Click here to find out how to place a purchase order.

Order by December 3rd - last day for guaranteed UK Christmas Delivery!

The Personalised Jigsaw

If you're looking for a special jigsaw, we doubt you'll find anything to beat this. Simply send us a photo that means a lot to you and your loved one, and we'll make it into a jigsaw.

How to upload your image

For the perfect Puzzle you will need

1. A clear, simple image with vibrant colours
2. A minimum image size of 1500 x 2100 pixels* (5" x 7" at 300dpi, or 127mm x 178mm)
3. A Maximum size of 8MB and 3000 x 3000 pixels

How to create a personalised dementia jigsaw puzzle

* If your photograph doesn't meet the minimum quality standard, we will get in contact with you before manufacturing your personalised puzzle. Please note that this might result in a delay in the fulfilment of your order

Ordering is easy

Step 1: Select the Number of pieces you want: 13, 24 or 35.
Step 2: Click “Choose file” and select your image.
Step 3: Press Buy Now and we will start making your personalised puzzle.

Please note: Approximately 5mm will be trimmed off each edge when the puzzle is produced. Please do not use copyrighted images. We do our best to provide the best quality results, sometimes the colours may appear different to those on a computer.

Returns: We can only refund or replace items with severe quality defects.

Features & Specification

VAT Relief Yes
Dimensions (W) 22.7cm
Dimensions (L) 18cm
Dimensions (H) 5cm


The Journey Mid, Late
Your Home Living Room
Challenges Boredom, Loneliness and Isolation, Restlessness
Living Better Calm and contented, Connected and engaged, Fun, Stimulated, Understood

Additional Information

Key Features Bring back happy memories and trigger conversation
Large, durable wooden pieces
Can be made into a 13, 24 or 35-piece Jigsaw
Video TLZo-DcyLbo?rel=0&showinfo=0&vq=hd1080
Dimensions (H) 5cm
Dimensions (W) 22.7cm
Dimensions (L) 18cm
Number of Pages No
Set Dimensions No
Material No
VAT Relief Yes
Challenges Boredom, Loneliness and Isolation, Restlessness
Living Better Calm and contented, Connected and engaged, Fun, Stimulated, Understood
Your Home Living Room
The Journey Mid, Late
Pack Size No
Returns No
Subscription No
Features No
Author No

Expert Reviews

  • Mr. James Ashwell, Founder of Unforgettable
    An innovative product which is beautifully made

    Mr. James Ashwell, Founder of Unforgettable

    One of the reasons I started Unforgettable was because I was fed up with Mum doing jigsaws that were aimed at children and had no relevance to her life. We tried creating our own jigsaws by laminated family pictures but they weren’t very good and had a distinctly ‘home made’ feel about them. So I’m really hoping that these beautifully made personalised jigsaws are of interest to our customers, and can help provide someone with dementia with a very enjoyable activity. I believe there is a strong need for activities like this which can keep people with dementia occupied and stimulated on a daily basis. Personalised puzzles fulfil a substantial need and have the potential to make a genuine, positive difference to someone’s day.
    Personalised jigsaws are Unforgettable’s first branded product, produced with Active Minds. I believe the product we’ve produced together is of the highest quality, the puzzles are made of wood, with a matt finish to avoid glare and help users who may have visual problems. The design and shapes are simplified and have been thoroughly researched to ensure they are appropriate for people with dementia. The jigsaws also come in three different sizes; 35 pieces, 24, pieces and 13 pieces, designed for each stage of the dementia journey.
    Ideally, we would like to bring the price down, but we need to start somewhere, and I’m proud to say that these are the only personalised puzzle on the market which are also VAT exempt, reducing their cost by 20 per cent. If you like and purchase these puzzles we will, of course, work very hard to bring prices down even further.

Feefo Reviews - Average 100% (8 reviews)

Date Score Customer Comment
31-Mar-2019 Product:

What a wonderful gift for someone with memory trouble. My 100 year old mum used to do lots of jigsaws so I ordered the 35 piece one with a photo of family on to keep us in mind. The photo quality and material quality are excellent and we had fun on Mothers Day doing it together, Also helpful that it will... Read More.
12-Dec-2018 Product:

Good quality and great idea.
28-Nov-2018 Product:

Excellent product, great quality.
20-Jun-2018 Product:

Superb quality. Offers the person with dementia a fun activity that they can do with support.
04-Jan-2018 Product:

Great quality. Very accurate version of the photo I sent.
04-Jan-2018 Product:

excellent quality and very clear reproduction of the photo
17-Oct-2017 Product:

Excellent value for money
17-Oct-2017 Product:

Great product which is used over and over again.
Read more reviews on Feefo

Questions & Answers

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Why is this Puzzle better for someone with Dementia compared to a normal Personalised Puzzle?
What size should my picture be?
What should my picture be of?
Can I return the puzzle if I don’t like the picture?